:root{--bg:#f3f5f9;--card:#fff;--text:#1d2433;--muted:#6b7280;--line:#e3e7ef;--pri:#2563eb;--pri-d:#1d4ed8;--ok:#16a34a;--bad:#dc2626;--warn:#d97706;--radius:12px;--shadow:0 1px 3px rgba(16,24,40,.08),0 1px 2px rgba(16,24,40,.04)}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--text);font-family:Vazirmatn,"Segoe UI",Tahoma,Arial,sans-serif;font-size:14px;direction:rtl}
a{color:var(--pri);text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer;border:1px solid var(--line);background:#fff;border-radius:8px;padding:8px 14px;transition:.15s}
button:hover{background:#f8fafc}
button:disabled{opacity:.5;cursor:not-allowed}
button.pri{background:var(--pri);border-color:var(--pri);color:#fff}button.pri:hover{background:var(--pri-d)}
button.ok{background:var(--ok);border-color:var(--ok);color:#fff}
button.bad{background:var(--bad);border-color:var(--bad);color:#fff}
button.warn{background:var(--warn);border-color:var(--warn);color:#fff}
button.ghost{background:transparent;border-color:transparent}
button.sm{padding:4px 10px;font-size:12px}
input,select,textarea{border:1px solid var(--line);border-radius:8px;padding:8px 10px;background:#fff;width:100%}
input:focus,select:focus,textarea:focus{outline:2px solid #bfdbfe;border-color:var(--pri)}
label{display:block;font-size:12px;color:var(--muted);margin-bottom:4px}
.field{margin-bottom:12px}
.card{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px;margin-bottom:16px}
.card h3{margin:0 0 12px;font-size:15px}
.row{display:flex;gap:12px;flex-wrap:wrap;align-items:center}
.grow{flex:1}
.muted{color:var(--muted)}
.small{font-size:12px}
.hidden,[hidden]{display:none!important}
.topbar{background:#fff;border-bottom:1px solid var(--line);padding:10px 20px;display:flex;align-items:center;gap:16px;position:sticky;top:0;z-index:20}
.topbar .brand{font-weight:700;font-size:16px}
.topbar .status{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--muted)}
.dot{width:9px;height:9px;border-radius:50%;background:#9ca3af;display:inline-block}
.dot.on{background:var(--ok)}.dot.warn{background:var(--warn)}.dot.off{background:var(--bad)}
.layout{display:grid;grid-template-columns:230px 1fr;min-height:calc(100vh - 53px)}
.side{background:#fff;border-left:1px solid var(--line);padding:12px}
.side a{display:block;padding:10px 12px;border-radius:8px;color:var(--text);margin-bottom:4px}
.side a.active,.side a:hover{background:#eff4ff;color:var(--pri)}
.main{padding:20px;max-width:1300px}
.tabs{display:flex;gap:6px;border-bottom:1px solid var(--line);margin-bottom:16px}
.tabs button{border:0;border-bottom:2px solid transparent;border-radius:0;background:none;padding:10px 14px}
.tabs button.active{border-bottom-color:var(--pri);color:var(--pri);font-weight:600}
table{width:100%;border-collapse:collapse;font-size:13px}
th,td{padding:8px 10px;border-bottom:1px solid var(--line);text-align:right;vertical-align:middle}
th{color:var(--muted);font-weight:500;font-size:12px;background:#fafbfd}
tr:hover td{background:#fafbff}
.table-wrap{overflow-x:auto}
.badge{display:inline-block;white-space:nowrap;padding:2px 8px;border-radius:999px;font-size:11px;background:#eef2ff;color:#3730a3}
.badge.ok{background:#dcfce7;color:#166534}.badge.bad{background:#fee2e2;color:#991b1b}.badge.warn{background:#fef3c7;color:#92400e}.badge.gray{background:#f1f5f9;color:#475569}
.stats{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:12px}
.stat{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow);padding:14px}
.stat .v{font-size:24px;font-weight:700;margin-top:4px}
.stat .l{font-size:12px;color:var(--muted)}
.stars{color:#f59e0b;letter-spacing:1px;white-space:nowrap}
/* softphone */
.phone{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow);padding:16px;width:100%;max-width:360px}
.phone .display{background:#0f172a;color:#fff;border-radius:10px;padding:14px;text-align:center;min-height:86px;margin-bottom:12px}
.phone .display .num{font-size:22px;font-family:monospace;letter-spacing:2px;direction:ltr;min-height:28px}
.phone .display .st{font-size:12px;color:#94a3b8;margin-top:4px}
.phone .display .timer{font-family:monospace;font-size:14px;color:#86efac}
.phone input.dial{direction:ltr;text-align:center;font-size:20px;font-family:monospace;margin-bottom:10px}
.keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:12px}
.keypad button{padding:14px 0;font-size:18px;border-radius:10px}
.keypad button small{display:block;font-size:9px;color:var(--muted);letter-spacing:2px}
.callbtns{display:flex;gap:8px;justify-content:center;flex-wrap:wrap}
.callbtns button{flex:1;min-width:90px;padding:12px}
.contact-card{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow);padding:16px}
.contact-card .kv{display:grid;grid-template-columns:130px 1fr;gap:8px 12px;padding:8px 0;border-bottom:1px dashed var(--line)}
.contact-card .kv b{color:var(--muted);font-weight:500}
/* modal */
.modal-bg{position:fixed;inset:0;background:rgba(15,23,42,.55);display:flex;align-items:center;justify-content:center;z-index:100;padding:16px}
.modal{background:#fff;border-radius:16px;padding:22px;width:100%;max-width:440px;box-shadow:0 20px 60px rgba(0,0,0,.3)}
.modal h3{margin:0 0 14px}
.rating-stars{display:flex;gap:6px;justify-content:center;direction:ltr;margin:12px 0}
.rating-stars button{font-size:32px;border:0;background:none;padding:2px;color:#cbd5e1;line-height:1}
.rating-stars button.on{color:#f59e0b}
.rating-alt{display:flex;gap:8px;justify-content:center;margin-bottom:12px}
.toast{position:fixed;bottom:20px;left:20px;background:#1e293b;color:#fff;padding:12px 16px;border-radius:10px;z-index:200;box-shadow:0 8px 24px rgba(0,0,0,.25);max-width:340px;font-size:13px}
.toast.err{background:var(--bad)}.toast.ok{background:var(--ok)}
/* jalali range */
.jrange .jr-presets{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:8px}
.jrange .jr-presets button.active{background:var(--pri);color:#fff;border-color:var(--pri)}
.jrange .jr-custom{display:flex;gap:16px;flex-wrap:wrap;margin:8px 0}
.jr-cal{background:#fff;border:1px solid var(--line);border-radius:10px;padding:8px;width:250px}
.jr-title{font-size:12px;color:var(--muted);margin-bottom:6px}
.jr-nav{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}
.jr-nav button{padding:2px 10px}
.jr-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:2px;text-align:center}
.jr-grid .jr-w{font-size:11px;color:var(--muted);padding:4px 0}
.jr-grid button{padding:5px 0;border:0;border-radius:6px;background:none;font-size:12px}
.jr-grid button:hover{background:#eff4ff}
.jr-grid button.sel{background:var(--pri);color:#fff}
.jr-label{font-size:12px;color:var(--muted)}
.login{max-width:380px;margin:80px auto}
.login h2{text-align:center;margin:0 0 20px}
audio{height:32px;vertical-align:middle;max-width:220px}
.incoming{position:fixed;top:70px;left:50%;transform:translateX(-50%);background:#0f172a;color:#fff;padding:14px 18px;border-radius:14px;z-index:90;box-shadow:0 12px 40px rgba(0,0,0,.4);display:flex;gap:12px;align-items:center;animation:pulse 1.2s infinite}
@keyframes pulse{0%,100%{box-shadow:0 12px 40px rgba(0,0,0,.4)}50%{box-shadow:0 0 0 8px rgba(37,99,235,.35)}}
.live{display:flex;flex-wrap:wrap;gap:10px}
.live .item{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px 12px;min-width:200px}
.checks label{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--text);margin:4px 0}
.checks input{width:auto}
progress{width:100%;height:8px}
@media(max-width:900px){.layout{grid-template-columns:1fr}.side{display:flex;flex-wrap:wrap;border:0;border-bottom:1px solid var(--line)}.side a{margin:0 2px}.main{padding:12px}}

.msg-checks{display:flex;gap:10px;flex-wrap:wrap;justify-content:center;font-size:11px;color:var(--muted);margin-top:4px}
.msg-checks label{display:flex;align-items:center;gap:3px;margin:0;font-size:11px}
.msg-checks input{width:12px;height:12px;margin:0}
.contacts .contact{border:1px solid var(--line);border-radius:10px;margin-bottom:8px;background:#fff}
.contacts .c-head{display:flex;gap:10px;align-items:center;padding:10px 12px}
.contacts .c-actions{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.contacts .c-body{border-top:1px dashed var(--line);padding:6px 10px;background:#fafbfd}
.sounds{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.sounds button{font-size:12px;padding:6px 10px}
.sounds button.playing{background:var(--pri);color:#fff;border-color:var(--pri)}
button.mute-on{background:var(--bad);color:#fff;border-color:var(--bad)}